We collect personal information through two main channels to support our solar technology business operations: voluntarily provided information includes your name, contact details (email, phone number), company name (for business clients), product inquiry requirements, transaction data (payment details, delivery addresses) when you register an account, submit inquiries, place orders or contact customer service; automatically collected information includes your device type, IP address, website browsing history, product page interaction records (e.g., technical document downloads) and data gathered via cookies (which can be disabled through browser settings, though this may affect some functions) when you visit our website or use related applications.

The collected information is used solely for legitimate business purposes permitted by law, including processing orders for solar products, delivering goods, and responding to technical or sales inquiries; optimizing our solar product designs, website functionality and customer service processes based on user behavior analysis and feedback; sending you necessary communications such as order confirmations, product upgrade notices, and promotional information about solar solutions (you can unsubscribe from promotional content via email opt-out options or account settings); and ensuring business security and complying with legal obligations, such as detecting fraud and responding to legal requests.

We prioritize the security of your personal information and will not arbitrarily share it with third parties. We may share or disclose information only in the following circumstances: with your explicit consent for specific purposes such as solar project cooperation; with authorized service providers (logistics companies, payment processors, technical support teams) who assist in our business operations, and these third parties are bound by confidentiality agreements and only access necessary information; in response to legal requirements such as court orders, regulatory investigations or legal obligations; or as part of business restructuring (mergers, acquisitions, asset transfers), where we will notify you of the information transfer and require the transferee to comply with this Privacy Policy.

We store your personal information on secure, encrypted servers and implement strict access controls, regular security audits and data backup measures to prevent unauthorized access, loss, leakage or tampering. Your information will be retained only for the period necessary to achieve the stated purposes and comply with legal storage requirements, after which it will be securely deleted or anonymized. If cross-border data storage is required for business needs, we will adhere to regional cross-border data transfer regulations and implement additional security safeguards such as signing data transfer agreements.

In accordance with relevant laws, you have the right to access your personal information (e.g., account details, transaction records) through your account or by contacting us, request corrections to inaccurate or incomplete information, ask for deletion of your data when the collection purpose is fulfilled or consent is revoked (subject to legal restrictions), revoke previously granted consent (e.g., for marketing communications) via account settings or customer service, and lodge complaints about our data processing practices with our team or relevant regulatory authorities. We may verify your identity when you exercise these rights to ensure account security.

Our products, services and business activities are not intended for children under the age of 16, and we will not intentionally collect personal information from this group. If we inadvertently collect personal information from a child under 16 without the consent of a legal guardian, we will promptly delete the relevant data upon discovery. Legal guardians who find that their child has provided personal information to us should contact us immediately to request deletion.

We may revise this Privacy Policy to adapt to changes in laws, regulations or business practices. For material revisions that affect your rights, we will notify you through prominent positions on our website, email or other appropriate channels at least 30 days in advance. Your continued use of our services after the revised policy takes effect constitutes acceptance of the changes; if you disagree with the revisions, you should stop using our services. The updated Privacy Policy will be effective on the stated publication date.